Last updated: September 2026
These Terms of Service (“Terms”) govern your access to and use of the website at digitalvision.io (the “Site”) and any audits, programs, and done-for-you services offered through it (collectively, the “Services”). “Digital Vision”, “we”, “us” and “our” mean Digital Vision Media Group Inc., a Canadian corporation with offices at 125-720 King Street West, Suite 216, Toronto, Ontario, M5V 3S5.
By accessing the Site, booking a call, or purchasing or using any of the Services, you agree to these Terms. If you do not agree, do not use the Site or the Services.
You must be at least 18 years old and able to form a binding contract. If you use the Services on behalf of a business, you represent that you are authorised to bind that business to these Terms, and “you” refers to that business.
Depending on what you purchase, the Services may include: (a) our 5x Audit — a paid audit of your business to identify systems and AI opportunities; (b) systems architecture and AI implementation work delivered directly into your business; and (c) related consulting, strategy, and advisory engagement work. The specific inclusions, price, and term for your purchase are those shown at checkout, discussed on a call, or stated in your written agreement with us.
WHICH MEANS: you get what your specific order or agreement says you get. Nothing on the marketing pages adds to that unless it is in your order or a signed agreement.
You agree to pay all fees for the Services you purchase. Unless stated otherwise at checkout or in your agreement, fees are quoted in US dollars, are charged when you purchase or per your agreed schedule, and are non-transferable. Any recurring charge, its amount, and its billing interval are disclosed before you buy, and you can cancel a recurring charge at any time to stop future renewals. Payment processing is handled by third-party providers (for example, Stripe); we do not store full card numbers.
Where your purchase includes our 5x Audit, we guarantee we will identify at least 5x the value of the audit fee in bottlenecks in your business, provided you: (a) complete onboarding; (b) provide the information and access reasonably requested; and (c) attend any required discovery calls. If we do not identify at least 5x the value of the audit fee and you have met those conditions, you are entitled to a full refund of the audit fee. This is the entire remedy under the guarantee. The guarantee does not apply if you delay onboarding, withhold requested information or access, miss required calls, or breach these Terms.
Except as stated in Section 4 or as required by law, fees are non-refundable once the Services have started, because audit and implementation work is delivered immediately. If you believe you are entitled to a refund, contact us at [email protected] and we will review your request in good faith.
WHICH MEANS: the Services work when you show up and do your part. If you go quiet or withhold access, we cannot deliver, and the guarantee does not apply.
The Services provide systems, AI, and business-consulting assistance only. Nothing we provide is legal, financial, tax, investment, or business advice. Revenue and business outcomes vary widely and depend on factors outside our control, including your offer, market, and effort. We do not guarantee any specific business or revenue result beyond the audit guarantee in Section 4. Testimonials and case studies on the Site reflect the experiences of specific clients and are not a promise that you will get the same outcome; the typical client does not achieve the results shown in featured testimonials.
We and our licensors own the Site and all related marketing materials. On payment, we grant you a limited, non-exclusive, non-transferable, revocable licence to use any deliverables and materials we provide for your own business for the term of your purchase. You may not copy, share, resell, sublicense, or create derivative works from them, except that systems and workflows built directly into your business belong to you as described in your written agreement with us. You keep ownership of the content and information you provide to us, and you grant us a licence to use it to deliver the Services.
If you give us a testimonial or review, you grant us permission to use it, along with your name, title, company, and likeness, in our marketing. We obtain consent before publishing a named testimonial, and you may ask us to remove yours at any time by emailing [email protected].
The Services rely on third-party tools (for example, scheduling, payment, email, and analytics platforms). Your use of those tools is governed by their own terms, and we are not responsible for their availability or actions.
The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Services will be uninterrupted, error-free, or that they will produce any particular outcome beyond the guarantee in Section 4.
To the fullest extent permitted by law, Digital Vision and its officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or goodwill, arising out of or relating to the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Services in the 12 months before the event giving rise to the claim.
You agree to indemnify and hold Digital Vision harmless from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms, your misuse of the Services, or your violation of any law or the rights of a third party.
We may suspend or terminate your access to the Services if you breach these Terms, fail to pay, or misuse the Services. You may stop using the Services at any time. Sections that by their nature should survive termination (including Sections 3, 5, 7, 8, 11, 12, 13, and 16) will survive.
We may update these Terms from time to time. If we make a material change, we will endeavour to post a prominent notice on the Site or email you before it takes effect. Your continued use of the Services after a change takes effect means you accept the updated Terms.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of the Province of Ontario. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Questions about these Terms: [email protected]
Digital Vision Media Group Inc.
125-720 King Street West, Suite 216
Toronto, ON, Canada M5V 3S5